Effective Date: July 14, 2025
At Solace Life, accessible from https://solace.life, we are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This website is owned and operated by Windwalker Pvt Ltd, and by accessing our website, you consent to the practices outlined below.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Gender
- Age
- Medical history or health-related information (only when explicitly submitted via forms)
b. Usage Data
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
c. Cookies and Tracking
We use cookies and similar tracking technologies to improve user experience and monitor site performance.
2. How We Use Your Information
We use your information for the following purposes:
- To provide personalized health support and services
- To respond to your inquiries and messages
- To improve our website and offerings
- To send occasional health-related updates or promotional material (only if you opt-in)
- For internal analytics and security
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data:
- With licensed healthcare professionals affiliated with Solace Life
- With trusted service providers assisting in operations (e.g., hosting, analytics)
- When required by law or to protect legal rights
All third-party service providers are bound by confidentiality agreements.
4. Data Security
We implement appropriate technical and organizational measures to secure your data against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to or restrict processing
To make a request, please contact us using the email below.
6. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites. Please review their policies separately.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Effective Date” and will be effective as soon as it is posted.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
📧 Email: balajiclinic5678@gmail.com
🏢 Company: Windwalker Pvt Ltd
🌐 Website: https://solace.life